No filter on all products collection

kub
Pathfinder
94 2 36

Hallo.

I  have a strange issue with the new product filter system. I already comunicated it with the theme dev and he said that it must be some issue or logic from shopify.

I try to explain.

On most collections i get the expected filter options on my left side column like you can see in the following screen or on my jewelry live site hereScreenshot_20210927_133900.png

 

Some collections like the "all" collection where i can see all products the filter options don't appear (yes, all settings are fine double,triple checked) you can check here  or in the screen belowScreenshot_20210927_134309.png

 

Here is what the dev of my theme (it is quite a popular theme and they are always helpful when you need) says:

We checked the navigation already. Would you mind contacting Shopify and asking them to check this issues, please?
 
We built the filter based on Shopify's code so we think there is something wrong in their code.
unnamed.png
If they have any instructions, please let us know.
 
 
Anybody had similiar issues/problems?
 
Thanks in advance for your attention
 
 
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babken
Tourist
6 0 1

Collections have limitation

If your product collection contains over 1000 products, then filters are hidden.

Link

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kub
Pathfinder
94 2 36
Thanks for your reply. If this is the problem I can stop searching.
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