No text is showing on my site

felipeamaral
Tourist
4 0 1

Something is wrong with Shopify, If I open the site on a mobile phone by URL: https://doespaco.com.br/
It shows no text at all.

It looks like there's something off with the CDN, appearently no font is loading but after I click on any category, it loads up everything correctly.

I tried to load other themes to test things out and on all of them... the same behavior.
Can you guys help me out?
Thanks for the support!

WhatsApp Image 2023-10-19 at 22.37.17.jpeg

Replies 6 (6)

suyash1
Shopify Partner
8984 1115 1463

@felipeamaral - can you activate the right click?

To build shopify pages use pagefly
You are welcome to contact me - suyash.patankar@gmail.com , My timezone is GMT+5:30.
Support me
felipeamaral
Tourist
4 0 1

Yup, already activated it.
Feel free to get in touch if you need any further assistance.

suyash1
Shopify Partner
8984 1115 1463

@felipeamaral - I checked it on my android phone as well as the mobile view on desktop, both working fine and text is visible

To build shopify pages use pagefly
You are welcome to contact me - suyash.patankar@gmail.com , My timezone is GMT+5:30.
Support me
felipeamaral
Tourist
4 0 1

Suyash, it still happening the same behavior.
Not just on mine, but on all the other devices that I try it.
This behavior only occurs on mobile devices, on desktop everything is working flawlessly.
I just uploaded a video footage that could help throughout your investigation: https://streamable.com/10odu0

suyash1
Shopify Partner
8984 1115 1463

@felipeamaral - on my android I could see the text

To build shopify pages use pagefly
You are welcome to contact me - suyash.patankar@gmail.com , My timezone is GMT+5:30.
Support me
felipeamaral
Tourist
4 0 1

I shared the site link with various colleagues that works with e-commerce and it's happening with all of them.

And it only shows up after they click on any element just like on the video.
EDIT: Everything happened after I shared the link on a Telegram community that I take part on it.
If I share it through any other message app it works just fine.
You can mark this one as closed.
Thanks for your assistance!