Odd Redirecting, Themes Support No Help

[BKRxV]

Hi everyone, thank you ahead of time for your insight.

I have a strange situation, where some of my pages are redirecting

https://rx-vitamins.myshopify.com/pages/contact to https://rx-vitamins.myshopify.com/pages/contact?view=no-usf

https://rx-vitamins.myshopify.com/pages/human-nutraceuticals to https://rx-vitamins.myshopify.com/pages/human-nutraceuticals?view=no-usf

Basically that last part (view=no-usf) gets added, and it throws me to a contact form. Any idea how I can remedy this?

[DaisyVo]

Hi @BKRxV 

The issue may be due to a theme or app adding the ?view=no-usf parameter, which is likely triggering a specific template or app view for these pages. To resolve this:

1. Check theme settings: Go to Online Store > Themes > Edit code and search for references to ?view=no-usf in your theme files.
2. Disable apps one by one: If any apps are controlling custom views or redirects, disable them to identify if they’re causing this.
3. Consult app documentation: If you’re using apps like page builders, review their documentation for URL parameters that may influence page views.

This should help locate the source of the redirect.

If you have other questions, I am willing to answer them more.

Best regards,

Daisy