Shopify themes, liquid, logos, and UX
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Our phone number and company email is in our Shopify settings, but on the mobile version of our website, it shows up as 000-000-0000 and the default email is shown in the drop down menu under the heading "NEED HELP?" How do I change these?
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This is an accepted solution.
Thanks for the reply. Actually I finally found the solution. I had to go into the Theme and change it in the Mobile Navigation under Header.
This is poor UX design because shouldn't the company email and phone number I have in the Shopify Store setting automatically go into this? So for months, this showed up on the mobile website because I didn't know this was a thing.
Hi, @Selbyhardware.
Thanks for your message, I would be happy to take a look into this with you. In order to do so, can you share your store URL so I can take a closer look?
Thank you!
Marty | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
This is an accepted solution.
Thanks for the reply. Actually I finally found the solution. I had to go into the Theme and change it in the Mobile Navigation under Header.
This is poor UX design because shouldn't the company email and phone number I have in the Shopify Store setting automatically go into this? So for months, this showed up on the mobile website because I didn't know this was a thing.
Hi, @Selbyhardware.
Beautiful! I am glad to see you were able to get this fixed up, feel free to reach out any time if you run into questions.
Marty | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
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