ON mobile version of our website, my phone number and company email is not showing up.

[Selbyhardware]

Our phone number and company email is in our Shopify settings, but on the mobile version of our website, it shows up as 000-000-0000 and the default email is shown in the drop down menu under the heading "NEED HELP?" How do I change these?

[Marty]

Hi, @Selbyhardware.

Thanks for your message, I would be happy to take a look into this with you. In order to do so, can you share your store URL so I can take a closer look?

Thank you!

[Selbyhardware · Accepted solution]

selbyhardware.com 

Thanks for the reply. Actually I finally found the solution. I had to go into the Theme and change it in the Mobile Navigation under Header.

This is poor UX design because shouldn't the company email and phone number I have in the Shopify Store setting automatically go into this? So for months, this showed up on the mobile website because I didn't know this was a thing. 

[Marty]

Hi, @Selbyhardware.

Beautiful! I am glad to see you were able to get this fixed up, feel free to reach out any time if you run into questions.