Shopify themes, liquid, logos, and UX
Our phone number and company email is in our Shopify settings, but on the mobile version of our website, it shows up as 000-000-0000 and the default email is shown in the drop down menu under the heading "NEED HELP?" How do I change these?
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This is an accepted solution.
Thanks for the reply. Actually I finally found the solution. I had to go into the Theme and change it in the Mobile Navigation under Header.
This is poor UX design because shouldn't the company email and phone number I have in the Shopify Store setting automatically go into this? So for months, this showed up on the mobile website because I didn't know this was a thing.
Hi, @Selbyhardware.
Thanks for your message, I would be happy to take a look into this with you. In order to do so, can you share your store URL so I can take a closer look?
Thank you!
To learn more visit the Shopify Help Center or the Community Blog.
This is an accepted solution.
Thanks for the reply. Actually I finally found the solution. I had to go into the Theme and change it in the Mobile Navigation under Header.
This is poor UX design because shouldn't the company email and phone number I have in the Shopify Store setting automatically go into this? So for months, this showed up on the mobile website because I didn't know this was a thing.
Hi, @Selbyhardware.
Beautiful! I am glad to see you were able to get this fixed up, feel free to reach out any time if you run into questions.
To learn more visit the Shopify Help Center or the Community Blog.
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