Order confirmation page coding

[Blake750cc]

I mistakenly paid someone to set up and design my store.  They did a horrible job so i had to go in and change everything. I cannot figure out how to change the image and business name on the "order confirmation: notification  Any help would be greatly appreciated. 

Thanks!

[sahilsharma9515]

Hi @Blake750cc Usually this image and business name is what you have added in your shopify store setting, so if you will edit that in the setting then it usually update through out the store, but if the developer have customized the template then please follow the below steps.

1. Access your Shopify admin: Log in to your Shopify account.

2. Navigate to Settings: In the Shopify admin dashboard, click on "Settings" located at the bottom left corner.

3. Select Notifications: Under the Settings menu, click on "Notifications".

4. Edit Order Confirmation: Find the "Order Confirmation" notification in the list of notifications and click on it to edit.

5. Customize the Email Template:

   • Within the notification editing screen, you'll see the email template.
   • To change the image, you'll typically find a section where you can insert or edit the image. Look for the image tag (it might look like <img src="URL">) and replace the URL with the URL of the new image you want to use. Make sure the image you want to use is hosted online.
   • To change the business name, simply edit the text where your business name appears. You can type your desired business name here.

6. Preview and Save: After making the changes, you can preview the email template to see how it will look to your customers. Once you're satisfied, make sure to save your changes.

7. Test: It's always a good idea to test the updated notification to ensure everything looks and works as expected. Place a test order and verify that the order confirmation email displays the correct image and business name.

8. Publish: Once you're confident that everything is correct, publish the changes to make them live.

If you will unable to implement the same then I'm happy to do this for you, let me know. I can implement the code changes so that this will work well for you.

Hopefully it will help you. If yes then Please don't forget hit Like and Mark it as solution!

Best Regards

Sahil

[Blake750cc]

I just spent 45 minutes meticulously reading every line of code. I now am
questioning my understanding of basic english. I can't even find my
business name within the code. I would be grateful for any help

[sahilsharma9515]

Hi @Blake750cc I would love to help you, but for that I will need to look into your store so that I can provide you the solution, i.e. I will need the access of your store.

Best Regards

Sahil

[Blake750cc]

I would be grateful. How can I give you access?

[Blake750cc]

I sent you an email, have you received it?