FROM CACHE - en_header

Page showing No products found Use fewer filters

WokeBrigade
Tourist
3 0 1

Hi guys, 

I just opened my shop and attempted to create a new page. However, when I open to view the live page I get the message "No products found Use fewer filters or clear all". Once I click clear all my products show up. How do I fix this as potential customers would land on an empty page? Thanks a lot 

Replies 20 (20)
KetanKumar
Shopify Partner
35826 3582 11592

@WokeBrigade 

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community!😊
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
JourneyAgency
New Member
1 0 2

Hi there,

I think its because on the navigation item you have selected multiple tags, so it tries to filter on those tags.
If you go to Navigation and remove them it should work fine.

We help you with Digital Marketing, Brand Management, UX and Development.
We believe in developing tight, personal relationships with our clients, optimising their adspend and audience reach through a data-driven methodology.

We were established in 2013. Today, we are 50+ employees with offices both in downtown Stockholm and Oslo.
WokeBrigade
Tourist
3 0 1

Thank you so much, i fixed it! 

CGBtq
New Member
1 0 1

Hey! I'm having the same issue and don't have a clue how to fix it. Could you explain a little more in detail how to fix this? Thx

KetanKumar
Shopify Partner
35826 3582 11592

@CGBtq 

can you please share store url

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
KetanKumar
Shopify Partner
35826 3582 11592

@LiLo_ 

please show me issue images also

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
Harshada-Sethi
New Member
1 0 0

Hey!

I am facing the same issues ,can you help me out by detailing how you fixed the problem

LiLo_
New Member
2 0 3
Hi,
Remove the tags for navigation page
da7nu
New Member
2 0 0

Hello! I'm having the same issue and don't have a clue how to fix it. Could you explain a little more in detail how to fix this? Thank49182356-80fa-44f2-bdb6-efcfb8717b6d.jpg

Mudassir
Shopify Partner
2 0 0

I was facing the same issue, I was selected the sales channel. kindly remove the sales channel from the products. your issue will be resolved. thanks

minkeec
Tourist
5 0 1
LaSalleCreation
New Member
2 0 2

So guess what I figured it out. 

Basically what you have to do is click on online store

- than there is a tab called navigation

- there is than menu items 

- select the one you are having problems with and than third tab says filter make sure to clear out all of those tags and keep only one tag.

And that's it 🙂

 

Hope this helps!!

wondercross
New Member
1 0 0
hot3enterprise
New Member
1 0 0

hi i am having this same problem could you please help me out https://timepinnacle.com/

LaSalleCreation
New Member
2 0 2
Basically what you have to do is click on online store
- than there is a tab called navigation
- there is than menu items
- select the one you are having problems with and than third tab says filter make sure to clear out all of those tags and keep only one tag.
And that's it

Hope this helps
Lewis130
New Member
1 0 0

Hi, I am having the same issue and I have cleared my filters and the message keeps appearing. https://www.olivemodeboutique.com/collections/new/New-drops-releases-exclusive-the-latest

Ballinacarra
New Member
1 0 0

I am having the same problem. I have cleared filters in the navigation section, but I'm still getting this message below here https://www.tothecore.ie/collections/limerick-colours-clothing/Shop-Limerick-Clothing Screenshot 2022-10-11 110937.png