Page showing No products found Use fewer filters

WokeBrigade
Tourist
3 0 4

Hi guys, 

I just opened my shop and attempted to create a new page. However, when I open to view the live page I get the message "No products found Use fewer filters or clear all". Once I click clear all my products show up. How do I fix this as potential customers would land on an empty page? Thanks a lot 

Replies 37 (37)

KetanKumar
Shopify Partner
36890 3640 11983

@WokeBrigade 

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community!😊
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
JourneyAgency
Shopify Partner
2 0 9

Hi there,

I think its because on the navigation item you have selected multiple tags, so it tries to filter on those tags.
If you go to Navigation and remove them it should work fine.

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WokeBrigade
Tourist
3 0 4

Thank you so much, i fixed it! 

CGBtq
Visitor
1 0 1

Hey! I'm having the same issue and don't have a clue how to fix it. Could you explain a little more in detail how to fix this? Thx

KetanKumar
Shopify Partner
36890 3640 11983

@CGBtq 

can you please share store url

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
LiLo_
Visitor
2 0 3
KetanKumar
Shopify Partner
36890 3640 11983

@LiLo_ 

please show me issue images also

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
zenfulllife
Tourist
3 0 1

Thank you so much I removed the tag from navigation tab and my products showed up I was confused too

gaga75
Visitor
1 0 0

fixed it. thanks. just go to collection and remove tags. 

maryjackson2001
Visitor
1 0 0

I have been searching for a solution to this for days lol

Thank you so much

 

Theressa
Visitor
1 0 1

Legend!! I had to remove all tags to get mine to show up 👍

lavendarco
Visitor
1 0 0

Hi

 

I dont have any tags there but my products are not showing, here is the link

https://admin.shopify.com/store/lavendercoshop

da7nu
Visitor
2 0 0

Hello! I'm having the same issue and don't have a clue how to fix it. Could you explain a little more in detail how to fix this? Thank49182356-80fa-44f2-bdb6-efcfb8717b6d.jpg

minkeec
Tourist
5 0 1

Hi There, I am having the same problem. Can you kindly help? 

https://www.minkee.com.au/collections/digital-fabrics-pre-order/Pre-Order---Digital-Fabrics

LaSalleCreation
Visitor
2 0 4

So guess what I figured it out. 

Basically what you have to do is click on online store

- than there is a tab called navigation

- there is than menu items 

- select the one you are having problems with and than third tab says filter make sure to clear out all of those tags and keep only one tag.

And that's it 🙂

 

Hope this helps!!

hot3enterprise
Visitor
1 0 0

hi i am having this same problem could you please help me out https://timepinnacle.com/

LaSalleCreation
Visitor
2 0 4
Basically what you have to do is click on online store
- than there is a tab called navigation
- there is than menu items
- select the one you are having problems with and than third tab says filter make sure to clear out all of those tags and keep only one tag.
And that's it

Hope this helps
Lewis130
Visitor
1 0 0

Hi, I am having the same issue and I have cleared my filters and the message keeps appearing. https://www.olivemodeboutique.com/collections/new/New-drops-releases-exclusive-the-latest

Ballinacarra
Visitor
1 0 0

I am having the same problem. I have cleared filters in the navigation section, but I'm still getting this message below here https://www.tothecore.ie/collections/limerick-colours-clothing/Shop-Limerick-Clothing Screenshot 2022-10-11 110937.png

OakknStone
Visitor
1 0 0

same here! tried going to the 'Navigation' page but couldn't figure it out. help help please! https://oakkandstone.com/collections/pixie/Gold+gold-filled+young-girls+daughter+niece+pendant+neckl...

 

OakknStone_0-1666451621247.png

 

Nam2022
Visitor
1 0 0

Hello Ketan can you please help. I have the same problem on my store, plus the URL says 'tagged with'. 

LisaTheDIYBox
Visitor
1 0 0

Hello! I'm facing the same problem. Please can I have assistance too? 

 

https://the-diy-box-sa.myshopify.com/collections/wedding-sale-collection/wedding-collection

zenfulllife
Tourist
3 0 1

Hello I was facing the saving problem so if you locate the page that the products are showing up under in navigation then click that page and remove and tabs/

Only put tabs for the collection and your products should show up again. 

 

Jayvinn-ai
Visitor
2 0 0

I had the same issue and i managed to find a solution but i forgot what i did to make it work. Now the issue came back and even when i click on "Remove all" my products dont show up. I have no tags at all on all my products. https://vinn-ai.myshopify.com/

GOLDENTOUCH
Visitor
1 0 0

https://goldentouchapparelswomen.com/collections/cosmetics-and-health

im getting a blank page that say use less filters and I have 200 to 300 items in this  collection ! 

zohaib4
Visitor
2 0 0

i also facing

zZK
AhmedBakkar
Visitor
1 0 1

Hey! I'm having the same issue and don't have a clue how to fix it. Could you explain a little more in detail how to fix this? Thx

and here is the URL  https://b1be27-2.myshopify.com/

KetanKumar
Shopify Partner
36890 3640 11983

@AhmedBakkar 

oh sorry for that issue can you please share issue image or video?

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
Balqees13J
Tourist
5 0 1

can i share my url , i face the same problem😞

Harshada-Sethi
Visitor
1 0 0

Hey!

I am facing the same issues ,can you help me out by detailing how you fixed the problem

LiLo_
Visitor
2 0 3
Hi,
Remove the tags for navigation page
wondercross
Visitor
1 0 0

Thank you!

Mudassir
Shopify Partner
2 0 0

I was facing the same issue, I was selected the sales channel. kindly remove the sales channel from the products. your issue will be resolved. thanks

mymalagarden
Visitor
3 0 0

how to do that? nothing seems to work 😞 

zohaib_khan475
Visitor
1 0 0

Hey Mate. I had the same issue but i fix it successfully. The things you have to fix it

Firstly, Click on Online Store, Navigation, then click on Main Menu, Now click on 'EDIT' and remove tags you given on 'Filter collection with tags (optional)'. Remember,do the same procedure for every menu.

 

Secondly, clear browsing data of google. Click on three Dots on top right side, click on More Tools and then clear browsing data.

I hope it will help now!

Piash
Shopify Partner
1 0 0