Page showing No products found Use fewer filters

[WokeBrigade]

Hi guys, 

I just opened my shop and attempted to create a new page. However, when I open to view the live page I get the message "No products found Use fewer filters or clear all". Once I click clear all my products show up. How do I fix this as potential customers would land on an empty page? Thanks a lot 

[KetanKumar]

@WokeBrigade 

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community!😊
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

[WokeBrigade]

https://woke-brigade.com/collections/nadji-omiljeno/Majce+Bluze+Dukserice+Jakne+Kape+Jastuci+Prekriv...

This is the page. Thank you 

[JourneyAgency]

Hi there,

I think its because on the navigation item you have selected multiple tags, so it tries to filter on those tags.
If you go to Navigation and remove them it should work fine.

[WokeBrigade]

Thank you so much, i fixed it! 

[CGBtq]

Hey! I'm having the same issue and don't have a clue how to fix it. Could you explain a little more in detail how to fix this? Thx

[KetanKumar]

@CGBtq 

can you please share store url

[LiLo_]

https://lilobags.com/

[KetanKumar]

@LiLo_ 

please show me issue images also

[zenfulllife]

Thank you so much I removed the tag from navigation tab and my products showed up I was confused too

[gaga75]

fixed it. thanks. just go to collection and remove tags. 

[maryjackson2001]

I have been searching for a solution to this for days lol

Thank you so much

[Theressa]

Legend!! I had to remove all tags to get mine to show up 👍

[lavendarco]

Hi

I dont have any tags there but my products are not showing, here is the link

https://admin.shopify.com/store/lavendercoshop

[da7nu]

Hello! I'm having the same issue and don't have a clue how to fix it. Could you explain a little more in detail how to fix this? Thank

[minkeec]

Hi There, I am having the same problem. Can you kindly help? 

https://www.minkee.com.au/collections/digital-fabrics-pre-order/Pre-Order---Digital-Fabrics

[LaSalleCreation]

So guess what I figured it out. 

Basically what you have to do is click on online store

- than there is a tab called navigation

- there is than menu items 

- select the one you are having problems with and than third tab says filter make sure to clear out all of those tags and keep only one tag.

And that's it 🙂

Hope this helps!!

[hot3enterprise]

hi i am having this same problem could you please help me out https://timepinnacle.com/

[LaSalleCreation]

Basically what you have to do is click on online store
- than there is a tab called navigation
- there is than menu items
- select the one you are having problems with and than third tab says filter make sure to clear out all of those tags and keep only one tag.
And that's it

Hope this helps

[Lewis130]

Hi, I am having the same issue and I have cleared my filters and the message keeps appearing. https://www.olivemodeboutique.com/collections/new/New-drops-releases-exclusive-the-latest

[Ballinacarra]

I am having the same problem. I have cleared filters in the navigation section, but I'm still getting this message below here https://www.tothecore.ie/collections/limerick-colours-clothing/Shop-Limerick-Clothing 

[OakknStone]

same here! tried going to the 'Navigation' page but couldn't figure it out. help help please! https://oakkandstone.com/collections/pixie/Gold+gold-filled+young-girls+daughter+niece+pendant+neckl...

[Nam2022]

Hello Ketan can you please help. I have the same problem on my store, plus the URL says 'tagged with'. 

[LisaTheDIYBox]

Hello! I'm facing the same problem. Please can I have assistance too? 

https://the-diy-box-sa.myshopify.com/collections/wedding-sale-collection/wedding-collection

[zenfulllife]

Hello I was facing the saving problem so if you locate the page that the products are showing up under in navigation then click that page and remove and tabs/

Only put tabs for the collection and your products should show up again. 

[Jayvinn-ai]

I had the same issue and i managed to find a solution but i forgot what i did to make it work. Now the issue came back and even when i click on "Remove all" my products dont show up. I have no tags at all on all my products. https://vinn-ai.myshopify.com/

[GOLDENTOUCH]

https://goldentouchapparelswomen.com/collections/cosmetics-and-health

im getting a blank page that say use less filters and I have 200 to 300 items in this  collection ! 

[zohaib4]

i also facing

[AhmedBakkar]

Hey! I'm having the same issue and don't have a clue how to fix it. Could you explain a little more in detail how to fix this? Thx

and here is the URL  https://b1be27-2.myshopify.com/

[KetanKumar]

@AhmedBakkar 

oh sorry for that issue can you please share issue image or video?

[Balqees13J]

can i share my url , i face the same problem😞

[Harshada-Sethi]

Hey!

I am facing the same issues ,can you help me out by detailing how you fixed the problem

[LiLo_]

Hi,
Remove the tags for navigation page

[wondercross]

Thank you!

[Mudassir]

I was facing the same issue, I was selected the sales channel. kindly remove the sales channel from the products. your issue will be resolved. thanks

[mymalagarden]

how to do that? nothing seems to work 😞 

[zohaib_khan475]

Hey Mate. I had the same issue but i fix it successfully. The things you have to fix it

Firstly, Click on Online Store, Navigation, then click on Main Menu, Now click on 'EDIT' and remove tags you given on 'Filter collection with tags (optional)'. Remember,do the same procedure for every menu.

Secondly, clear browsing data of google. Click on three Dots on top right side, click on More Tools and then clear browsing data.

I hope it will help now!

[Piash]

https://casafuturo.nl/collections/meubels 

[ZenithTrend]

I having the same problems, I removed the tags but nothing.

https://zenithtrend.ca/collections/men-shoes/Men's-shoes

[KetanKumar]

@ZenithTrend do you want like this https://zenithtrend.ca/collections/men-shoes/ 

[BrettDuck]

Hi Woke Brigade or any other user dealing with this issue

Yes I have had the error message of 

No products found
Use fewer filters or remove all

on my collections page. 

So after three days of headaches and researching the likely cause I have figure out the cause

1. Make sure the tag on your product matches the tag on the collection auto tag feature

2. Make sure the product is Active not in Draft mode

3. The sales channel MAKE SURE the sales channel is ONLINE is ticked in Product Page

4. The market is correct like for your country (if international check this setting as well)

Point three is what was causing my issue !!

It will show the product up on your shopify admin under collections but if Online is not ticked in the product page you do not see it in the live web site

and you get 

No products found
Use fewer filters or remove all

if all your products have this missing use the bulk editor and in the column tab add the sales channel online and then drag the mouse down to select all rows and alter the setting in bulk