Palo Alto images stretch vertical on mobile

mixs264
Visitor
3 0 0

Hello There,

I'm having this issue that on mobile mode my product images gets stretched vertically

 

for example below;
left is image shown on desktop. right is shown on mobile and you see clearly its vertically stretched.

desktop_nostretched.pngmobile_stretched.jpg

 

How can i fix that? Have gone through all options but no results.

Replies 3 (3)

diego_ezfy
Shopify Partner
2967 571 898

Hello @mixs264@mixs264,

I hope you're doing well!

Please share:
1. your store URL;
2. page URL with the issue you mention;
3. storefront password (if your store has one).

If the store is not online yet, kindly share the preview URL.


mixs264
Visitor
3 0 0

Hi Diego,
For example the following url:
https://www.lizabella.nl/products/mila-jumpsuit-sale
on Mobile the images gets stretched.
When change phone to landscape mode its normal.

mixs264
Visitor
3 0 0

@diego_ezfy is the info above enough usefull for you?