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Password Page Background

Joelle13
New Member
1 0 0

I accidentally deleted my password page background image.  I am using the Maker paid theme.  Can anyone give me some guidance on how to fix it?  I was trying to upload a different image.

Replies 6 (6)
Moira
Shopify Staff
Shopify Staff
1010 137 167

Hey @Joelle13,

I'll be happy to help you out with this!

Shopify knows that errors are just human nature, so we have provided a way to undo changes made to a code file in your theme. Rather than trying to re-implement your password page code, my first suggestion is to try rolling back your .liquid files individually to a time and date before you made the changes. If you feel lost and cannot remember which theme files you adjusted, make sure to share your store URL, then post it here in the Shopify community where experts, are always ready to help you.

  • From your Shopify admin, go to Online Store > Themes.

  • Find the theme you want to edit, and then click Actions > Edit code.

  • Click on one of the files under the relevant folder in which you want to undo changes.

  • Click Older versions next to the file name

  • Click the drop-down menu to select an older version. Clicking a date stamp will roll the code back to that saved version. If you remember when you made the changes, you can return to the state of the file before your changes.

Screen_Shot_2021-09-20_at_9.24.03_AM

  • If you remember when you made the changes, you can return to the state of the file before your changes. Finally, don't forget to hit the green save button!

Although the method applied here is effective in undoing your changes, the best way to protect yourself is to always back up your theme before making any coding changes. As you continue to customize your theme, it’s a good idea to make design and content choices that help to keep your online store accessible. I suggest taking a look at this guide for tips on providing an inclusive experience for your customers.

If you are unable to roll back to a previously saved version of your theme, we might need to do some further digging! Though our scope is limited when it comes to third-party themes and certain questions are best directed to the theme developers, if you can share a link to your store here and a bit more info on the code you edited, I will be happy to take a look at this with you.

I look forward to hearing from you!

Moira | Social Care @ Shopify
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NotU
Tourist
10 0 0

Hello @Moira

 

Please would you assist me?

I attempted to replace the standard background image by adding a new asset and now the site crashes if the Password protection is ON. 

 

I rolled back the Theme to Yesterday, as I created this issue today and yet the site still doesn't load as it used to, reporting: 

 

"This site can't be reached"

 

As soon as I disable the Password protection the site appears as normal again. 

 

 

Kind regards,

Max.

Moira
Shopify Staff
Shopify Staff
1010 137 167

Hey @NotU,

 

Would you mind sharing your store URL so I can take a further look?

 

Thanks,

Moira | Social Care @ Shopify
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- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog

NotU
Tourist
10 0 0

Hello @Moira,

 

Thank you for the prompt response! 

Apologies for my not adding the store URL in advance. 

 

https://ameliorlondon.com/password

 

I tried again after checking on mobile and with another web browser and it seems to be fine actually!   -Although my new challenge is to remove all of the default text and then add 3 social links. I'll search the tutorials for how to do this.

 

 

Kind regards,

Max. [NotU]

 

Moira
Shopify Staff
Shopify Staff
1010 137 167

No problem @NotU, glad you were able to resolve this. In order to add social media links to your password page, you may need to edit the password.liquid template. I have linked a few articles on this below:

 

 

Moira | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog

NotU
Tourist
10 0 0

Hi Moira, 

 

Thank you very much for those links! 

 

 

Kind regards,

NotU.