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Payment icons not showing up on Footer (not using Shopify Payments gateway)

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Payment icons not showing up on Footer (not using Shopify Payments gateway)

MyCsPiTTa
Tourist
13 0 2

Hi all,

 

I can't get payment icons to show up in my Footer. I'm using AirWallex as my payment gateway (as I'm a non-resident, Shopify Payments won't accept me). 

The option is ticked in the Theme Editor.

 

MyCsPiTTa_0-1728308356791.png

 

 

Accepted Solution (1)

Mehedi06
Shopify Partner
27 3 4

This is an accepted solution.

Hi @MyCsPiTTa ,

I've taken a look and inspected the footer of your website. From the look of it, I don't see any payment icon HTML element in the footer. My initial thought was that, somehow it got hidden by any CSS. But, it seems there is no payment block in the footer which is not normal as you have the settings option in the admin dashboard. 
So, I think that it need to be resolved from the codebase itself as maybe the payment icon block got removed or, ignored for any reason. I can't give you a answer, without looking at the codebase first.
But, my question is that, has someone worked with this codebase before? If so, then maybe he/she is responsible for this. Because, paid theme should have HTML element block in the codebase and I could able to inspect it, which clearly is not.

Thanks. 

View solution in original post

Replies 4 (4)

Mehedi06
Shopify Partner
27 3 4

This is an accepted solution.

Hi @MyCsPiTTa ,

I've taken a look and inspected the footer of your website. From the look of it, I don't see any payment icon HTML element in the footer. My initial thought was that, somehow it got hidden by any CSS. But, it seems there is no payment block in the footer which is not normal as you have the settings option in the admin dashboard. 
So, I think that it need to be resolved from the codebase itself as maybe the payment icon block got removed or, ignored for any reason. I can't give you a answer, without looking at the codebase first.
But, my question is that, has someone worked with this codebase before? If so, then maybe he/she is responsible for this. Because, paid theme should have HTML element block in the codebase and I could able to inspect it, which clearly is not.

Thanks. 

MyCsPiTTa
Tourist
13 0 2

Thanks @Mehedi06 

 

You're right, this is a customised theme provided to members of a certain popular dropshipping course. I'll check with their team, though it doesn't seem to have been a problem with most people who are just using Shopify Payments as their payment gateway.

Mehedi06
Shopify Partner
27 3 4

Sure. 

Please like my comments and mark this as accepted solution if you think my investigation helps you a bit.

MyCsPiTTa
Tourist
13 0 2

Of course 😊 Sorry, still new here!