Re: Please help me "customize" my store for reviews to show up

Please help me "customize" my store for reviews to show up

Sandra45MJ
Explorer
79 0 9

Hello,

I recently hired someone on Fiverr to help me import product reviews. 
At first, the reviews were displaying properly, but the average rate for every product showed five full stars (as if the rate is 5.0)
The guy I hired told me to install Judge.Me, and after I did that he said I need some customisation for the reviews to display properly (see image how it looks now)
Is someone here able to help me fix this? 
Thank you in advance!

Screenshot 2021-11-19 at 17.36.04.png

Replies 2 (2)

Elias
Shopify Staff
3000 293 520

Hello, @Sandra45MJ.

 

Thank you for reaching out and posting this question!

 

I understand that you were advised to install Judge.me and you're requiring some additional support to get the reviews working on your store. Since Judge.me is a third-party app, the app developer is always available to assist you. You can reach out to them directly through the contact information found in the Support section of their app's page. 

 

I'd love to know if the developer is able to assist you. Keep me posted!

Elias | Social Care @ Shopify 
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Judgeme
Shopify Partner
25 4 3

Hello Sandra45MJ,


Would you mind send us an email at support@judge.me (with your shop URL) so we can take a closer look at your case?

 

Looking forward to hear from you soon.

 

Best regards

Judge.me