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PNG images showing up with black background on Craft theme

igorr
New Member
1 0 0

Hi all, the issue I'm having right now is my collection images are showing up with a black background. I've made sure that they have a transparent background. How should I go about fixing this? My shop link is https://cozykaiju.com/.

igorr_0-1669321147530.png

 

Replies 2 (2)
ZenoPageBuilder
Shopify Partner
171 32 33

Hello @igorr 👋

I checked and can see the images are JPG and have black background already. For example this one

https://cdn.shopify.com/s/files/1/0682/6305/1540/collections/8e749037c1c60c77e82210d02fb54f06.jpg

So please check the uploaded images again and make sure they are PNG with transparent background.

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GemPages
Shopify Partner
705 173 161

Hello @igorr 

 

I've checked it and saw all image is JPG image and this have a black background.

GemPages_0-1669348709052.png

You can make Image to PNG image have to background transparent and re-upload it 

Kind & Best regards,
GemPages Support Team

GemPages - Build any high-converting store pages for any business


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