Prevent buy now button removing all other items in cart

Prevent buy now button removing all other items in cart

teebey
Shopify Partner
16 0 1

Hi everyone,

 

I have a store where users normally purchase multiple items and I have had a few customers complaining when they use the buy now button it removes all the other products from their basket and replaces it with only one item.

 

Is there a way to prevent the buy now button removing products that are already in the basket when you use it?

 

Replies 2 (2)

VIEKIN
Shopify Partner
779 93 111

Do you have any customize code for that part before or on your store has using any app on it?

First, you can check code if you did customize and then check app if you doing use.

If the issue not come from those points above, so you need check code handle for by it now button.

 

You can please Like and Accepted Solution if my suggestion helpful. And if you want to customize or develop new feature on Theme or App => Contact to us via Email or Skype.
- Contact Support : Gmail | Skype: live:.cid.309f2fbaceec513

namphan
Shopify Partner
1534 193 213

Hi @teebey,

Buy now means going to checkout with only the selected item, so when you go to checkout you won't find any other products.

So if you want when you click buy now it will go to the checkout page with other products in the cart, you need to replace the button with another button that works almost the same.

Please send me the theme name you are using, and I will check it again.

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