Price not updating ! Urgent Help

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Price not updating ! Urgent Help

tamerkayed2020
Tourist
12 0 1

Hi All,

 

 
We are facing a major issue, we just upload a few products from excel sheets and when we are changing the price is not changing in website 
 
attached image  for reference.
 
Please help we need to solve this issue.
 
Website url: http://2kshopping.com
 
2k-02.jpg
 
 
 
Thank you
Accepted Solution (1)

Bundler-Manuel
Excursionist
165 9 20

This is an accepted solution.

Hello @tamerkayed2020 there is very most likely an error in the code or a conflict somewhere that is currently holding back the prices from updating. Try reaching out to Shopify customer support and I believe the technical team would be able to help you sort this out.

Emmanuel
Please let me know if it works by marking it as a solution!
Bundler - Product Bundles app, a great bundle app for Shopify, with glowing user testimonials and a free plan.

View solution in original post

Replies 3 (3)

Bundler-Manuel
Excursionist
165 9 20

This is an accepted solution.

Hello @tamerkayed2020 there is very most likely an error in the code or a conflict somewhere that is currently holding back the prices from updating. Try reaching out to Shopify customer support and I believe the technical team would be able to help you sort this out.

Emmanuel
Please let me know if it works by marking it as a solution!
Bundler - Product Bundles app, a great bundle app for Shopify, with glowing user testimonials and a free plan.

devcoders
Shopify Partner
303 45 72

Hello @tamerkayed2020 
Could you please share access to your store so we can check the issue and update the prices accordingly? We'll ensure to resolve this as soon as possible.

Shopify Developer: Helping eCommerce Stores
If you need assistance with your store, feel free to contact us at devcodersp@gmail.com.
If my assistance was helpful, please consider liking and accepting the solution. Thank you!

PaulNewton
Shopify Partner
7279 641 1512

Hi @tamerkayed2020 👋 it could just be a stale cache issue, try:

  1. hard refresh the page (ctrl+shift+r)
  2. private browsing mode
  3. or check in different browser/device
  4. ⚠️sometimes you just have to wait an indeterminate amount of time for servers to update 

Also ensure you are looking at the exact same product handle, or the exact same variant ID, in the admin and frontend and you have not been accidently creating and editing duplicates.

Other factors to check 

  1.  
  2. make sure you are not looking at a theme preview
  3. not using markets with different prices
  4. not using apps that affect prices

Contact paull.newton+shopifyforum@gmail.com for the solutions you need


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