Problem with adding product to a cart

Erigone
Excursionist
26 0 12

Hi Communnity! 

I have a big problem with adding product to a cart. I mean, you can add but when you click a button it turns grey like on a picture below 

Videoframe_20211021_133947_com.huawei.himovie.overseas.jpg

This is dawn theme

My url: https://www.camelie.pl/

Pass: GGzorza

 

Please help! 

Reply 1 (1)
Moira
Shopify Staff
480 72 81

Hey @Erigone!

 

Are you still having trouble adding products to the cart? I'd be curious to know if we can isolate what you're seeing to your device or browser. Would you mind testing a few things for me?

 

  • Clear your cache and cookies - When you use a browser, like Chrome, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading or formatting issues on sites.

  • Ensure your browser is up to date.

  • Try an Incognito window.

  • Try another browser (e.g. Safari).

  • Try completing the same steps on your phone, using data rather than WiFi.

Looking forward to hearing how that goes!

Moira | Social Care @ Shopify
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