Product description on the product pages are not showing up

jena-jewelry
New Member
1 0 0

Hello,

I am using Moltestore  theme and my product descriptions are not showing. I have gone through the different posts in here, and I am not coming up with a solution that works. Can someone assist please. I have 2 links below as an example:

https://jena-jewelry.com/collections/bridal-collection/products/silver-plated-niobium-chainmaille-wi...

https://jena-jewelry.com/collections/necklaces/products/love-lariat-necklace

Thanks,

Diana

 

Reply 1 (1)
Marty
Shopify Staff
444 67 87

Hi, @jena-jewelry.

Thank you for your message, I would be happy to offer you some insight into this. MolteStore is a third-party theme developed and supported by a team called "Shopilaunch" which looks to be available through the "Theme forest" website here. I would recommend reaching out to the developers of your theme to take a closer look into this. Just a friendly reminder that if you have manipulated the coding of your theme in any way, this may not be something your developers can help out with. If that is the case, the next best steps would be to reach out to a Shopify Expert.

I hope this information gets you on the right track to a solution, feel free to reach back out here if you have any questions about the above information!  

Marty | Social Care @ Shopify
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