Product description text is becoming stacked

Solved

Product description text is becoming stacked

salil2000
Tourist
9 1 2

Screenshot 2024-12-03 153742.png

Hi. As you can see in image my product description has just become stacked, and I am not sure why.

This specific product is (link here), and it is only this product that has this issue.

It looks awful so if I could please get some help to get it back to normal format like this, that would be great:

Screenshot 2024-12-03 154148.png

Accepted Solution (1)
Dan-From-Ryviu
Shopify Partner
10737 2123 2241

This is an accepted solution.

Did you save your product page after Clear formatting? Or you can click Show HTML, copy description of that product, use an online straightforward HTML tool to clear HTML of description, paste it back to description of that product, save and check again. Screenshot 2024-12-04 at 10.29.54.png

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View solution in original post

Replies 8 (8)

namphan
Shopify Partner
2155 285 320

Hi @salil2000,

Please go to Actions > Edit code > Assets > base.css file and paste this at the bottom of the file:

.product__info-container .product__description .page-width {
    max-width: 100%;
    padding: 0;
}
.product__info-container .product__description .product__info-wrapper {
    max-width: 100% !important;
    width: 100% !important;
}
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salil2000
Tourist
9 1 2

Unfortunately this did not work. Thank you.

namphan
Shopify Partner
2155 285 320

Hi @salil2000,

I checked and your base.css file code is currently corrupted, so when you add new code it won't recognize it.

Please try adding the following code at theme.liquid file, above the '</head>' tag:

<style>
.product__info-container .product__description .page-width {
    max-width: 100%;
    padding: 0;
}
.product__info-container .product__description .product__info-wrapper {
    max-width: 100% !important;
    width: 100% !important;
}
</style>

 

Coffee tips fuels my dedication.
Shopify Development Service
PageFly Page Builder Optimize your Shopify store (Free plan available)
Need help with your store? namphan992@gmail.com

DaisyVo
Shopify Partner
2354 291 333

Hi @salil2000 ,

 

Can you share your store URL so that I can help you check further?

 

Look forward to your response.

 

Best,

 

Daisy

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salil2000
Tourist
9 1 2

blossomvase.com

Dan-From-Ryviu
Shopify Partner
10737 2123 2241

Hi @salil2000 

You copied the HMTL of the description, which caused the issue. Please go to edit that product, in Description, click Clear formatting to solve the issue. 

 

Screenshot 2024-12-03 at 10.42.08.png

- Solved it? Hit Like and Accept solution! ❤️Buy Me Coffee❤️
- Reton: Loyalty & Rewards - Earn points through tasks, redeem for discounts, and enjoy exclusive VIP rewards!
- Ryviu - Reviews & QA app: Collect product reviews, import reviews from AliExpress, Amazon, Etsy, Walmart, Shopee, Dhgate and CSV.
- Lookfy Gallery: Lookbook Image: Easy and fast to create Photo Gallery, Lookbook, Shop The Look.
- Reelfy‑Shoppable Videos+Reels: Create shoppable videos to engage customers and drive more sales.
- Enjoy 1 month of Shopify for $1. Sign up now.

salil2000
Tourist
9 1 2

Unfortunately this did not work. Thanks.

Dan-From-Ryviu
Shopify Partner
10737 2123 2241

This is an accepted solution.

Did you save your product page after Clear formatting? Or you can click Show HTML, copy description of that product, use an online straightforward HTML tool to clear HTML of description, paste it back to description of that product, save and check again. Screenshot 2024-12-04 at 10.29.54.png

- Solved it? Hit Like and Accept solution! ❤️Buy Me Coffee❤️
- Reton: Loyalty & Rewards - Earn points through tasks, redeem for discounts, and enjoy exclusive VIP rewards!
- Ryviu - Reviews & QA app: Collect product reviews, import reviews from AliExpress, Amazon, Etsy, Walmart, Shopee, Dhgate and CSV.
- Lookfy Gallery: Lookbook Image: Easy and fast to create Photo Gallery, Lookbook, Shop The Look.
- Reelfy‑Shoppable Videos+Reels: Create shoppable videos to engage customers and drive more sales.
- Enjoy 1 month of Shopify for $1. Sign up now.