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Product Discounts Issues

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Product Discounts Issues

COZYREST
New Member
5 0 0

I applied discounts on my products in the shopify products section.

What happened is that not all products have the discount applied ( doesn't show on 2 of them on the primary market ). Check the images below to see.

What is the issue here? Can it be something related to the markets?

I have 2 markets ( USA and International ). When I click on preview to see the store in the United States (primary market), 2 of the 6 products that have a discount, the discounts don't show.

In the International market, there are no discounts applied.

I really need to solve this. What did I do wrong ?

Screenshot 2024-11-14 232419.pngScreenshot 2024-11-14 232438.png

Accepted Solution (1)

whyshop
Shopify Partner
27 6 1

This is an accepted solution.

There are no discounts display in the EU countries,right?

That's because "Hide compare-at prices for European Economic Area (EEA) customers" is enabled by default. Here's how to fix it:

  1. Go to Dashboard > Settings > Markets > Preferences.
  2. Uncheck "Hide compare-at prices for European Economic Area (EEA) customers".
  3. Save changesQQ20241115-101055@2x.png
  4. Then you can see the discount in the EU countries.

QQ20241115-101251@2x.png

Need a Shopify Specialist? Chat on WhatsApp
Contact iwhyshop@gmail.com for the solutions you need
Problem Solved? ✔Accept and Like solutions to help future merchants
Follow me on Facebook iwhyshop, Susbcribe to my YouTube iwhyshop.Author of app"Ws Instant Bulk Editor"-Batch edit prices instantly without complicated tasks

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Reply 1 (1)

whyshop
Shopify Partner
27 6 1

This is an accepted solution.

There are no discounts display in the EU countries,right?

That's because "Hide compare-at prices for European Economic Area (EEA) customers" is enabled by default. Here's how to fix it:

  1. Go to Dashboard > Settings > Markets > Preferences.
  2. Uncheck "Hide compare-at prices for European Economic Area (EEA) customers".
  3. Save changesQQ20241115-101055@2x.png
  4. Then you can see the discount in the EU countries.

QQ20241115-101251@2x.png

Need a Shopify Specialist? Chat on WhatsApp
Contact iwhyshop@gmail.com for the solutions you need
Problem Solved? ✔Accept and Like solutions to help future merchants
Follow me on Facebook iwhyshop, Susbcribe to my YouTube iwhyshop.Author of app"Ws Instant Bulk Editor"-Batch edit prices instantly without complicated tasks