Each Shopify free theme has supporting documentation, find your theme here and look up the image specifications to ensure that you're uploading them in the right format, the right size, the right compression, and the right quality. You should also have a look at our general guide for image formats.
TIP: If you're doing your own product photography (or thinking of doing so) then you might want to have a look at our DIY product photography course.
If you've made the changes and are still experiencing difficulties, we may need to dig into this a little more! Let me know how you get on.
Moira | Social Care @ Shopify
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