Product image quality are significantly reduced and look blurry on desktop

jupiterrx
New Member
9 0 0

Hello everyone, 

 

We are currently using DAWN. It seems that our product images  (desktop layout is two columns)  always look blurry on desktop. The display resolution has visibly been reduced by Shopify since we upload only high quality / resolution images. It doesn't look too bad on mobile but on desktop it's really an issue. 

 

If anyone could advise,  that'd be hugely appreciated!

Replies 4 (4)

BSS-Commerce
Shopify Expert
3465 460 515

Hi @jupiterrx ,
Can you kindly share your store link (with the password, if any) with us? We will check it and suggest you a solution if possible.

If our suggestions are useful, please let us know by giving it a like or marking it as a solution.

For B2B solutions and custom pricing, check out B2B Solution & Custom Pricing |
For adding product labels/badges, visit Product Labels by BSS

BSS Commerce - Shopify Apps & Store Development Service Provider

Hire a Shopify expert | Shopify Plus Store Development

jupiterrx
New Member
9 0 0

Hello, it's www.sourfigs.com  Thank you!

BSS-Commerce
Shopify Expert
3465 460 515

Hello, as for the issue of your product photos, Shopify automatically compresses the images for better performance. However, you can manually optimize your images before uploading to strike a balance between quality and file size. Tools like Photoshop or online image compression tools can help. You also need to review the size of the image before uploading to get a better photo.

If our suggestions are useful, please let us know by giving it a like or marking it as a solution.

For B2B solutions and custom pricing, check out B2B Solution & Custom Pricing |
For adding product labels/badges, visit Product Labels by BSS

BSS Commerce - Shopify Apps & Store Development Service Provider

Hire a Shopify expert | Shopify Plus Store Development

jupiterrx
New Member
9 0 0

Thanks for your suggestions. We have already uploaded images in high resolution and high quality but it didn't work. The quality is still very poor. Thanks for your advice anyway.