Why are extra images appearing on my Shopify product page carousel?

dhruv1707
New Member
22 0 0

Hey,

I asked a similar question in another post of mine as well, but I don't think I received an answer.

Could someone please help me here, since the number of images being shown on the main product page carousel (the uppermost portion with the hero images in the mobile version) are 5, even though I have uploaded 4. 

 

Thanks.

 

Screen Shot 2022-05-15 at 12.10.25 AM.png

 

Replies 5 (5)

NerdCurator
Shopify Partner
378 70 103

@dhruv1707Please provide the URL of your store and if it is password protected please share the password too. Thanks

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dhruv1707
New Member
22 0 0

https://trydermatag.com/products/auto-skin-tag-remover

 

Its not password protected anymore

PaulNewton
Shopify Partner
6274 573 1319

There were plenty of answers, including you need to contact support directly.

https://community.shopify.com/c/shopify-design/number-of-images-on-product-image/td-p/1587589 

https://help.shopify.com/en/questions 

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dhruv1707
New Member
22 0 0

Hey,

How can I contact support directly, I could not find any link?

 

Thanks

made4Uo
Shopify Partner
3804 713 1124

Hi @dhruv1707,

 

I am not sure what theme you are using. In an array of code, it starts at 0. So to call the images, it would be image[0], image[1] ... if the writer of the code for some reason added a 1. Since the forth image will be image[3], then that will show +1. If they use media.length and do not use javascript to change the code. This should not be a problem.

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