Product picture is scrolling, how to make it stuck?

reyrr
Excursionist
21 0 9

Like the Subject said. I want to add an Add-on (upsell app) for our product page but the product picture is scrolling with the add-on making a gap between the text and picture. How do we make the product picture stuck? Here is a video https://www.youtube.com/watch?v=IXtD8BUGUJ8 


Here is an example of how I would like it. The product picture is not scrolling. Been trying to get help from the theme developer but they blame the add-on. 

All help would be awesome. 

 

Thanks 

Replies 5 (5)
PaulNewton
Shopify Partner
3407 224 655

A video is next to useless for this type of problem, give other peoples something to inspect so they can have context.

What theme are you using? What is a viewable url of the problem?  etc etc 

Check your theme settings for an option to turn off sticky product galleries|images.

https://community.shopify.com/c/shopify-design/help-us-help-you/td-p/668159/jump-to/first-unread-mes... 

 

If you need the problem debugged you can contact me at paull.newton+shopifyforums@gmail.com with relevant details.

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reyrr
Excursionist
21 0 9
Dami_mond
Shopify Partner
41 0 10

Hello @reyrr 

 

Good to see you in this forum.

 

My name is Damimond, I'm a Shopify partner.

 

Kindly share your Shopify store URL so as to provide the best solution as I am ready to help you with this.

 

Best regards

 

Damimond

Shopify Partner
PaulNewton
Shopify Partner
3407 224 655

That is a feature of the theme https://archetypethemes.co/pages/impulse-release-notes#:~:text=Sticky%20product%20images%20to%20acco... 

It looks like it use it may be triggered by the class .product-single__sticky in the product images|gallery|slideshow section|snippet.

Backup your theme first then try and find that product-single__sticky in the relevant files and delete it and test the theme.

 

Or you can contact me at paull.newton+shopifyforums@gmail.com to buy a fix, but I would recommend considering just leaving the feature on as otherwise desktop users just end up with a long area of whitespace on the left hand side of the design.

 

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