Shopify themes, liquid, logos, and UX
Like the Subject said. I want to add an Add-on (upsell app) for our product page but the product picture is scrolling with the add-on making a gap between the text and picture. How do we make the product picture stuck? Here is a video https://www.youtube.com/watch?v=IXtD8BUGUJ8
Here is an example of how I would like it. The product picture is not scrolling. Been trying to get help from the theme developer but they blame the add-on.
All help would be awesome.
A video is next to useless for this type of problem, give other peoples something to inspect so they can have context.
What theme are you using? What is a viewable url of the problem? etc etc
Check your theme settings for an option to turn off sticky product galleries|images.
If you need the problem debugged you can contact me at email@example.com with relevant details.
You can see it here https://reyrr.se/collections/helmets-1/products/riddell-speedflex-new
The theme we using is Impulse by Archetype Themes
Good to see you in this forum.
My name is Damimond, I'm a Shopify partner.
Kindly share your Shopify store URL so as to provide the best solution as I am ready to help you with this.
URL is here https://reyrr.se/collections/helmets-1/products/riddell-speedflex-new
That is a feature of the theme https://archetypethemes.co/pages/impulse-release-notes#:~:text=Sticky%20product%20images%20to%20acco...
It looks like it use it may be triggered by the class .product-single__sticky in the product images|gallery|slideshow section|snippet.
Backup your theme first then try and find that product-single__sticky in the relevant files and delete it and test the theme.
Or you can contact me at firstname.lastname@example.org to buy a fix, but I would recommend considering just leaving the feature on as otherwise desktop users just end up with a long area of whitespace on the left hand side of the design.
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