Product thumbnail on checkout page is blank

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Product thumbnail on checkout page is blank

SuperMist
Visitor
1 0 0

Hello,

I am trying to figure out why the product thumbnail on my checkout screen is blank. The images have all been set to the recommended image size for the product description. Is there a place where I can add the thumbnail image for the checkout and success screens? I have added the screenshot for clarity, Thanks!

 

Screenshot (9).png

 

Accepted Solution (1)

waseem4794
Visitor
1 1 0

This is an accepted solution.

If the product thumbnail is blank on Shopify's checkout page, it could be due to:

  1. Image URL not linked to the product/variant.
  2. Theme code issue in the checkout.liquid or cart.liquid files.
  3. Caching issue—clear browser cache and try again.
  4. App conflict affecting the display.

Check these areas to resolve the issue.

View solution in original post

Reply 1 (1)

waseem4794
Visitor
1 1 0

This is an accepted solution.

If the product thumbnail is blank on Shopify's checkout page, it could be due to:

  1. Image URL not linked to the product/variant.
  2. Theme code issue in the checkout.liquid or cart.liquid files.
  3. Caching issue—clear browser cache and try again.
  4. App conflict affecting the display.

Check these areas to resolve the issue.