Product variant button doesn't work

Solved
Alexa2023
Visitor
2 0 1

Hey!

 

Hopefully someone can help me out here after a few failed attempts to fix the issue myself:-

 

Im using the Dawn theme and have just noticed that when I click on "choose options" on the product page, the window pops up but there is no variant button visible to enable the customer's selection. 

 

Please help! Much appreciated!!

 

My URL is www.pathosplay.com 

 Let me know if you need more info.

 

Thanks

 

 

Accepted Solution (1)
biznazz101
Shopify Partner
293 23 43

This is an accepted solution.

Please check that the variant picker block is enabled under product information. It shows that there are purchase options on the collection page, but not on the product page so I am guessing that is the problem. Otherwise it could be an issue with the theme file code.

 

To ensure the variants are set to visible do the following:
Online Store> Themes> Customize> Product Template (from top dropdown)> Variant Picker (make sure eye icon on the right is visible)> Save

biznazz101_0-1699473034345.png

 

Hope that helps!
@biznazz101 

Don't hesitate to reach out for more help with your store. SEE OUR TASK STORE or check us out via our profile! FREE TUTORIALS

View solution in original post

Replies 3 (3)
biznazz101
Shopify Partner
293 23 43

This is an accepted solution.

Please check that the variant picker block is enabled under product information. It shows that there are purchase options on the collection page, but not on the product page so I am guessing that is the problem. Otherwise it could be an issue with the theme file code.

 

To ensure the variants are set to visible do the following:
Online Store> Themes> Customize> Product Template (from top dropdown)> Variant Picker (make sure eye icon on the right is visible)> Save

biznazz101_0-1699473034345.png

 

Hope that helps!
@biznazz101 

Don't hesitate to reach out for more help with your store. SEE OUR TASK STORE or check us out via our profile! FREE TUTORIALS
Alexa2023
Visitor
2 0 1

It worked! Thank you so much for the help

biznazz101
Shopify Partner
293 23 43

Great, glad you got it working. Happy to help!

@biznazz101 

Don't hesitate to reach out for more help with your store. SEE OUR TASK STORE or check us out via our profile! FREE TUTORIALS