Products and collection filter not showing when using the search feature (Capital theme)

Products and collection filter not showing when using the search feature (Capital theme)

raidednz
New Member
16 0 0

When using the search bar and looking up something like "jordan" or anything else, no products or collection filter pop up.

 

Website: https://raidednz.com/search?q=jordan

Password: password1234

 

Thanks in advanced!

Screenshot (59).png

Replies 9 (9)

Eddie_specialst
Shopify Partner
34 1 3

Eddie_specialst_0-1720268924868.png

it pop up here

 

Eddie_specialist
Eddie_specialst
Shopify Partner
34 1 3

I recommend reviewing it once more. If I am not understanding your question correctly, please provide a screenshot to clarify what you are referring to.

Thank you.

Eddie_specialist
raidednz
New Member
16 0 0

I’m referring to when you search and press enter, the search result shows nothing

BSSCommerce-TC
Shopify Partner
215 46 49

Hi @raidednz ,

You can check your setting on Customize mode. Please navigate to Online Store > Themes > Customize your publish theme > Settings > and find Search page as below figure

BSSCommerceTC_0-1720270068445.png

 

Hope this can help you.

If our suggestion is useful, please let us known by giving it a like or marking it as a solution. thank you 😍😍😍

 

If our suggestions are useful, please let us know by giving it a like, marking it as a solution.


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BSS Commerce - Full-service eCommerce Agency
raidednz
New Member
16 0 0

Hi @BSSCommerce-TC,

I can't seem to find the "Search results" options under templates. What should I do?

Screenshot (60).png

BSSCommerce-TC
Shopify Partner
215 46 49

Hi @raidednz ,

 

You need active template " search result ". it like that

 

BSSCommerceTC_1-1720441188291.png

 

If our suggestions are useful, please let us know by giving it a like, marking it as a solution.


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BSS Commerce - Full-service eCommerce Agency
raidednz
New Member
16 0 0

I don't have that option available on my side of things

BSSCommerce-TC
Shopify Partner
215 46 49

Hi @raidednz ,

It seems that your theme is missing some files, so the search function doesn't work correctly

 

BSSCommerceTC_1-1720442101848.png

 

 

 

If our suggestions are useful, please let us know by giving it a like, marking it as a solution.


MIDA: Heatmap, Record & Replay |BLOOP Referral Program, Reward |

Need help from our expert? Kindly share your request with us via community@bsscommerce.com


BSS Commerce - Full-service eCommerce Agency
raidednz
New Member
16 0 0

Ah I see!

 

How can I fix this?