Products Won't Open when clicked on to sell

Products Won't Open when clicked on to sell

SkillGappedGG
Tourist
8 0 3

I linked my website below, but when I view my website and click on any of my products they will not open and or be added to a checkout to sell.

 

Yes, all of my products are on a Sales Channel with Active Status.

 

My Store (3de791.myshopify.com)

Replies 3 (3)

Shay
Shopify Staff
3110 473 649

Hi @SkillGappedGG 

 

Thank you for the link to your store. I had a look and I was able to replicate the issue you noted. The product tiles on your homepage are not linked to anything from what I can see. 

 

Can you confirm for me if these product tiles are customized or a standard part of your theme file? 

What theme file are you currently using?

Can you replicate this issue in the theme editor? 

Are there any options in the theme editor to edit the tile links?

 

This information will help me troubleshoot this with you! 

Shay | Social Care @ Shopify 
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Omowunmi
Visitor
3 0 0

Hello, I am currently experiencing this. My products are not opening especially shoes. The other kind of products like bags show open so customers can add to cart but shoes aren't. What can I do? 

Omowunmi
Visitor
3 0 0

Hello, I am currently experiencing this. My products are not opening especially shoes. The other kind of products like bags show open so customers can add to cart but shoes aren't. What can I do?   Here is my store address shoepifystore.com or shoepifyng.myshopify.com