Quick add button Limited option

[JuldaShop]

Hi there,
I'm using an app for product personalization, and I give Live preview option for the customers. The problem is, when the customer click on the "choose option" button, there is no option for live preview. I gave also option for "estimated delivery date" - and this information on the product page also visible, but with "choose option" ( Quick add button) not visible. On the link below you can see the different, if you click the "choose option" - or if you open the "Pairs well with" product. https://juldashop.com/products/it-took-me-years-to-look-like-this-good-funny-short-sleeve-unisex-bir...
I attached also screenshots.

 

 

Best Ragards,
David - juldashop.com

[Dan-From-Ryviu]

Hi @JuldaShop 

I recommend you remove the quick add button option from your collection if you have a customize option for your products or contact app support so they can help you to make the customize option work with the quick view model. 

[JuldaShop]

Hi @Dan-From-Ryviu ,
Thank you for you answer! The problem is,that with the quick add button, I have more problem , just like the  estimated delivery date - what is  without any app. And this option (quick add button) it's important for me, that's why i don't want to remove it. 
Best Regards,
David - juldashop.com

[jayashah1122]

It seems like the issue is with how the "choose option" button is set up in your app—it’s not displaying all the relevant options like the live preview and estimated delivery date. To fix this, I recommend checking the product customization settings in your app's admin interface. Ensure that the options you want (like live preview and delivery date) are enabled to show up when the "choose option" button is clicked.

Additionally, you might need to adjust the layout or script that controls the button’s behavior to ensure all options are visible. Consider checking if there are any display conflicts between the customization features and other product details.

Just like choosing the right "droppskål för utomhusdel" is important for maintaining efficient heat pump function, ensuring your product page options are fully displayed is key to enhancing the customer experience.