Shopify themes, liquid, logos, and UX
Locate the viewport meta tag: In most cases, the "user-scalable=no" property is present in the viewport meta tag. Look for the following line in your theme code:
<meta name="viewport" content="width=device-width, initial-scale=1, user-scalable=no">
Remove or modify the "user-scalable" property: You can either remove the entire "user-scalable=no" property or modify it to allow user scaling. Here are two options:
Option 1: Remove the property completely:
<meta name="viewport" content="width=device-width, initial-scale=1">
Could you please share the store URL and theme name? so,we get the better idea
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