Solved

Related Product Setting - Can I change the default to 'ahead'?

donnamac
Trailblazer
261 5 213

We have selected some products in the Search & Discovery app to show for certain items.

We want these products to show instead or before of the automated 'recommended products' that Shopify selects.

We did select 'hide auto-generated recommendations' checkbox for that product.

Now NO recommended products show at all.

 

I read somewhere that we should select 'ahead' as the related products setting, but found no way to do it.

 

Can anyone shed any light on this??

Thanks!

Accepted Solution (1)

Bcreatedllc
Visitor
2 1 0

This is an accepted solution.

Not sure if you've found the fix but you can click on the products section from your Shopify admin page, click on a product as if you're editing an existing product, scroll all the way down and click on view all in metafields, and select an option in the related products settings. There's 2 options that say ahead or only manual. You'd have to do it for each item individually but those metafields are useful. 

View solution in original post

Replies 5 (5)

ignelis_
Shopify Partner
22 2 4

Hi, @donnamac !

You use the Shopify Search & Discovery app, which lets you set up related product recommendations based on similar products, products that are often purchased together, or products from within related collections. You can also choose which products to show or hide for each product

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donnamac
Trailblazer
261 5 213

Correct.  But as my question stated, they are not displaying on the product page on our website.

 

I have tried turning off the 'Hide auto-generated recommendations' on that product, but then no related products show at all.

 

I read in some documentation that the 'related products setting' can be changed to 'ahead' so if there are Search & Discovery entries, they would display before the auto-generated ones.

 

If that is true, how do we change this and get it to 'work'?

OR  is there a step I missed in 'activating' the related products entries done in Search & Discovery?

 

 

mindzzle
New Member
4 0 0

Choose bulk edit in search and discovery app's product recommendation. Now you will be able to see "related products setting" and choose rom ahead and only manual.

Bcreatedllc
Visitor
2 1 0

This is an accepted solution.

Not sure if you've found the fix but you can click on the products section from your Shopify admin page, click on a product as if you're editing an existing product, scroll all the way down and click on view all in metafields, and select an option in the related products settings. There's 2 options that say ahead or only manual. You'd have to do it for each item individually but those metafields are useful. 

donnamac
Trailblazer
261 5 213

Thanks @Bcreatedllc 

Yes, Did finally figure this out. However, didn't realize it was in the metafield area too.  Thanks! Will mark your answer as the solution.