Re: Remove Dates Under Each Review in Loox Reviews

Solved

Remove Dates Under Each Review in Loox Reviews

TristanJas
Excursionist
12 0 4

I’m seeking assistance with the Loox Reviews app for my Shopify store. I want to remove the dates that appear under each review. Despite my efforts, I haven't been able to find specific information on how to achieve this.

Here’s what I’ve tried so far:

  • Browsing through the settings within the Loox Reviews app.
  • Checking Loox’s documentation and FAQ section.
  • Searching for solutions on other Shopify forums.

I haven’t found any options within the app itself to hide the dates, and I’m unsure if this is something that can be adjusted through code. Does anyone have experience with removing dates under reviews in Loox? Or are there specific tweaks I can make in my theme’s Liquid or CSS files to achieve this?

 

Any help or guidance would be greatly appreciated!

loox reviews discussionss.png

Accepted Solution (1)
Abdosamer
Shopify Partner
919 171 191

This is an accepted solution.

Hi @TristanJas , the problem is that reviews are inside an iframe meaning that any code will not have an effect, try to contact the customer support team of look and request the removal of the dates.

View solution in original post

Replies 16 (16)

Abdosamer
Shopify Partner
919 171 191

Hi @TristanJas , can you share your store url?

TristanJas
Excursionist
12 0 4
Abdosamer
Shopify Partner
919 171 191

@TristanJas , go to your base.css file and add the following code :

.grid-item .block.time {
   
     display: none !important;
}

Result :

Abdosamer_0-1723903470852.png

 


 

TristanJas
Excursionist
12 0 4

Tried, did not work

Schermafbeelding 2024-08-17 161937.png

Abdosamer
Shopify Partner
919 171 191

This is an accepted solution.

Hi @TristanJas , the problem is that reviews are inside an iframe meaning that any code will not have an effect, try to contact the customer support team of look and request the removal of the dates.

TristanJas
Excursionist
12 0 4

Thank you, i did this and it worked!

Sara_Loox
Shopify Partner
21 1 3

Hey there Tristan! Sara from the Loox team here 🙂

I see you've marked this inquiry as resolved, but I wanted to jump in here to let you know that you can hide the date on your reviews by turning off the "Show review date" toggle in the Product Reviews widget's preferences settings on your Loox admin, so there's no need to adjust any code here. 

 

If you have any other questions about using Loox, we would be more than happy to help! Feel free to contact us if you need anything at our support email listed below 🙂

Sara | Loox
[email protected]

Priyanka_
Shopify Partner
84 15 23

Hi @TristanJas 
Could you please share your store URL so that I can provide you solution.

Thanks!

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TristanJas
Excursionist
12 0 4

Yes here ya go: www.mysmartbuddy.de

Priyanka_
Shopify Partner
84 15 23

Hi @TristanJas 

Follow these Steps:

1) Go to Online Store
2) Edit Code
3) Find theme.liquid file

4) Add the following code in the bottom of the file above </body> tag

<style>
.grid-item .block.time{
    display: none !important;
}
</style>

 

Was I helpful? 

Buy me a coffee 



If I managed to help you then, don't forget to Like it and Mark it as Solution!

TristanJas
Excursionist
12 0 4

Tried, did not work

Schermafbeelding 2024-08-17 161637.png

niraj_patel
Shopify Partner
2378 514 506

Hello @TristanJas 

You can add code by following these steps

1. Go to Online Store -> Theme -> Edit code.
2. Open your theme.liquid file

3. Paste the below code before </body> on theme.liquid
<style>
 .grid-item .block.time {
    display: none !important;
  }
</style>

niraj_patel_0-1723903341141.png

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Was your question answered? Mark it as an Accepted Solution.

Shopify Partner || Helping eCommerce Stores
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution.
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TristanJas
Excursionist
12 0 4

Tried, did not work

Schermafbeelding 2024-08-17 161637.png

niraj_patel
Shopify Partner
2378 514 506

Try this
replace code with this

<style>
.box.action .block.time {
display: none !important;
}
</style>

Was my reply helpful? Click Like to let me know!
Was your question answered? Mark it as an Accepted Solution.

Shopify Partner || Helping eCommerce Stores
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution.
- For further discussion contact: Email ID- [email protected]
TristanJas
Excursionist
12 0 4

Nope, this is not working either. There is a other webshop that i saw that used loox reviews aswell and they have no dates in the reviews. Maybe this will help. URL: https://the-lilly.nl/products/skinglow 

Schermafbeelding 2024-08-17 164542.png

loox reviews discussionss.png

Schermafbeelding 2024-08-17 164449.png

TheBrendon
Visitor
1 0 0

Hi, follow steps 1-5 on my photos to solve the issue. Make sure you select the widget that you are currently using in your store for step 3.

Screen Shot 1.png

Screen Shot 2.png

Screen shot 3.png