Remove Placeholder/Color Background From My Product Images

[Stephen211]

I Want To Remove Placeholder/Color Background From My Product Images

PS: I do not have the assets/styles.scss.liquid file.

[AvadaCommerce]

Hi @Stephen211 ,

Please share your store URL and if your store is password protected then please provide password too.

So that we can help you.

Thank you.

[Stephen211]

Here is the url https://perfecktionz.com/

thank you.

[AvadaCommerce]

Hi @Stephen211 ,

I checked that your current image is having that space. Don't include spaces from the css code. You should redesign the image, remove the whitespace with image editing software (ex: photoshop...)

Please share your store URL and if your store is password protected then please provide password too.

[Stephen211]

Hello, yea you're right. but it wasn't always like that. i uploaded a background free image, i do not know why it ended up like that.

to be sure, i deleted all product pictures and had the new pictures checked and reuploaded. i made sure none of them has that white frame by its side.

but sadly, after uploading the images, it is still same.

i went back to the product images to see and to my surprise, most of them are now back with the white frame i had cropped out before uploading.

pls can you tell me why it's so and how to fix it pls?

store url is same https://perfecktionz.myshopify.com no password

thank you.