Solved

Remove "atid" and "atclid" codes from website urls and products

IMS
Excursionist
15 1 0

For some reason there is an "atid" and "atclid" reference appearing on our store url links and on the add to cart page under the product name. I'm assuming they were the result of a dodgy tracking app or something. How do I remove these codes, I have no idea whats causing them to appear.Screenshot 2024-04-03 at 17.01.35 (2).pngScreenshot 2024-04-03 at 17.15.07 (2).png

Accepted Solution (1)
IMS
Excursionist
15 1 0

This is an accepted solution.

I've found the solution. remove the below code from the theme file  <!-- AnyTrack Tracking Code -->
<script>!function(e,t,n,s,a){(a=t.createElement(n)).async=!0,a.src="https://assets.anytrack.io/SC88VUr0h8Mi.js",(t=t.getElementsByTagName(n)[0]).parentNode.insertBefore(a,t),e[s]=e[s]||function(){(e[s].q=e[s].q||[]).push(arguments)}}(window,document,"script","AnyTrack");</script>
<!-- End AnyTrack Tracking Code -->

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Replies 5 (5)
IMS
Excursionist
15 1 0
IMS
Excursionist
15 1 0

I've figured out how to hide it from the add to cart page now, but still dont know how to hide it from the urls. thanks

 

IMS
Excursionist
15 1 0

no idea. i have no tracking apps installed. I do know it is a tracking parameter from my research into the issue

IMS
Excursionist
15 1 0

I think it is Any track. Its not a shopify app, its a tracking platform. 

IMS
Excursionist
15 1 0

This is an accepted solution.

I've found the solution. remove the below code from the theme file  <!-- AnyTrack Tracking Code -->
<script>!function(e,t,n,s,a){(a=t.createElement(n)).async=!0,a.src="https://assets.anytrack.io/SC88VUr0h8Mi.js",(t=t.getElementsByTagName(n)[0]).parentNode.insertBefore(a,t),e[s]=e[s]||function(){(e[s].q=e[s].q||[]).push(arguments)}}(window,document,"script","AnyTrack");</script>
<!-- End AnyTrack Tracking Code -->