FROM CACHE - en_header

Remove the zoom when you click on the variant selector for the mobile version - theme dawn

vitos
Tourist
11 0 6

Hey Shopify Community, 

I can see on the mobile version of my website that there is a zoom when you click on the variant selector on the product page.

However when you choose the variant, the zoom stays. I think this is a bad customer experience.

Is there a way to remove the zoom when clicking on the variant selector ?

Im using theme Dawn and here is my url : the-karma-shop.com

Replies 5 (5)
KetanKumar
Shopify Partner
33503 3357 11071

@vitos 

can you please share issue image or video

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
vitos
Tourist
11 0 6

@KetanKumar thanks for your answer ! there is 3 screenshot i took in order to explain it.

Screenshot 1 : the actual product page, everything okay here

Screenshot 2 : when i click on the selector variant, it zooms on the page

Screenshot 3 : when i choose the variant and press ok, we are going back to the product page but it is still zoomed 

I wish that when you choose your variant and press ok, the page goes back as in screenshot 1, or maybe that when you click on the selector there is no zoom at all.

Let me know if you need anything please 

phot1.jpegPhot2.jpegPhot3.jpeg

KetanKumar
Shopify Partner
33503 3357 11071

@vitos 

We have checked for this issue in real system and browserstack but it is working ok. In which system configuration or browser you are checking?

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
vitos
Tourist
11 0 6

Hey @KetanKumar,

 

Yes it seems to work when i check the page on the theme editor with the mobile display, it is also working when i click right on my website and inspect the page on mobile navigation.

The problem only appears when i open my URL with my Iphone.

Is that maybe something due to the phone ?

I hope my explanations are clear, let me know otherwise.

Thanks again for taking the time to look into it.

KetanKumar
Shopify Partner
33503 3357 11071

@vitos 

great thanks for all details 

but sorry i can't see there

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing