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Re: Removing the email address (support@brandafy.com) and address (PO BOX 20123 US) from footer

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Removing the email address (support@brandafy.com) and address (PO BOX 20123 US) from footer

PunkAClothing
Tourist
8 0 0

I'm trying to remove the e-mail address (support@brandafy.com) and address (PO Box 20123 US) from the the footer of my Shopify store.

Accepted Solution (1)
Yekeen
Tourist
8 1 1

This is an accepted solution.

You should be able to find the email address and PO Box information under the "<footer> </footer>" heading in the footer.liquid file. Under that heading, you'll see some HTML tags that contain the email address and PO Box information. If you're not comfortable editing HTML code, you can also try using the "Customize" section of the Shopify admin to remove this information.

View solution in original post

Replies 8 (8)

Yekeen
Tourist
8 1 1

That's a common customization that many Shopify store owners make! The first step is to identify where the email address and PO Box are being displayed. Is it part of the default footer content for the theme, or is it being displayed in another way? Knowing the source of the information will help determine the best way to remove it. 

PunkAClothing
Tourist
8 0 0
I’m not sure where this coming from. It’s no where to be found in the
Footer information.
Yekeen
Tourist
8 1 1

This can usually be done by editing the footer.liquid file in the theme editor. Once you're in the footer.liquid file, you should be able to find the email address and PO Box information and delete it. Does that sound like something you're comfortable doing? 😊

PunkAClothing
Tourist
8 0 0
Yes, but what heading would I find it under?
Yekeen
Tourist
8 1 1

This is an accepted solution.

You should be able to find the email address and PO Box information under the "<footer> </footer>" heading in the footer.liquid file. Under that heading, you'll see some HTML tags that contain the email address and PO Box information. If you're not comfortable editing HTML code, you can also try using the "Customize" section of the Shopify admin to remove this information.

PunkAClothing
Tourist
8 0 0

Thank you so much!! This worked perfectly. 

PunkAClothing
Tourist
8 0 0
Thanks. I got it resolved.
Yekeen
Tourist
8 1 1

Always glad to Help.