Send Batch message to customers with outstanding orders

Send Batch message to customers with outstanding orders

mmyburgh
Tourist
6 0 4

I need to send a batch of messages to all customers with outstanding orders. Is there an app or any way in the admin to do this? 

 

e.g. I want to notify all customers that due to weather, orders are delayed. 

 

Any help is appreciated.

Reply 1 (1)

PaulNewton
Shopify Partner
7721 678 1620

Hi @mmyburgh  👋 you can do that with mechanic

i.e. https://tasks.mechanic.dev/email-customer-when-order-tagged 

e.g. https://tasks.mechanic.dev/?q=email%20order&tags=Customers  https://tasks.mechanic.dev/?q=email%20unpaid 

 

📧💣 With third party email remember when using external apps/services it's another step to set them up so they can send email on your behalf and not from an arbitrary service domain that may go into the customers spam folder; if they even have the feature .

Mechanic does lets you do this https://learn.mechanic.dev/platform/email/custom-email-domain 

 

 

If you need this type of automation made bespoke or setup then contact me for services.
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