Shopify theme not working properly

BloomyHome
Tourist
3 0 1

Hello,

 

I'm new in Shopify sorry if im being newbie.

 

I've bought this theme on themeforest (https://themeforest.net/item/carafity-bamboo-handmade-shopify-theme/47716976) and installed it a week ago.

It worked fine until today, but now the theme seems to be broken.

I've already tried to import the theme again but it still with the same problems.

 

Link: https://8e4ed6-4.myshopify.com/

 

Thank your for your help!

 

Replies 5 (5)

PaulMartin
Shopify Partner
193 34 61

It looks like you have 6-months support on your theme, have you tried that?

BloomyHome
Tourist
3 0 1

Ye i do.
This looks like a theme problem ? If u think so, i will do that.

Cause i've installed this theme a week ago with the same files and worked fine.
So I assumed that the problem was not related to the theme.

 

Thank your for your time.

PaulMartin
Shopify Partner
193 34 61

You mentioned that you installed it a second time then it no longer works. From that, I think it's a theme problem.

BloomyHome
Tourist
3 0 1

Yes i did.

But i used the same ZIP file both times.

Firs time it worked and now it isnt working anymore with the same files.

 

Can I restore the entire account? To ensure that nothing is somehow spoiling the import.

PaulMartin
Shopify Partner
193 34 61

It looks like you'll have to contact the people that made it. With regards to your question, what do you mean by restore the account?