Sorry you are facing this issue, it would be my pleasure to help you.
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your store is password protect please share us I will check out the issue and provide you a solution here.
If helpful then please Like and Accept Solution. Want to modify or custom changes on store Hire me. - Feel free to contact me on email@example.com regarding any help Shopify Partner | Skype : bamaniya.sky PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing