Sizing Chart Not Saving Correctly

Sizing Chart Not Saving Correctly

VSLV22
Excursionist
33 0 8

Everytime I click SAVE on the product page.... my sizing chart/table goes crazy.. it changes all the alignment on every single row and column differently. there is some glitch. 

i have been dealing with this for 3 years. different computers. different browsers. phones. app. macbook. windows. apple. I got a whole new store. No matter what I do.... 

EVERY SINGLE TIME I TRY TO USE A CHART AND SAVE IT... the alignment of EVERY SINGLE ROW AND COLUMN CHANGES TO DIFFERENT ALIGNMENTS. 

ITS COMPLETELY INSANE

 

Shopify wont help me 

 

If I can't get the basic chart to work then I just have to cancel shopify. this is so ridiculous that I pay thousands of dollars for this service which DOES NOT WORK.

Reply 1 (1)

theycallmemakka
Shopify Partner
1691 407 427

Hi @VSLV22 ,

 

I'm really sorry to hear about the ongoing frustration you're facing with the alignment issue on your sizing chart. It sounds incredibly frustrating, especially since you've tried various devices and browsers without success. I’d like to help troubleshoot this further.

Could you kindly provide the following details so I can better understand the issue?

  1. Screenshots showing how the sizing chart looks before and after you click save.
  2. A link to your website where the issue is occurring, so I can take a look and inspect the problem.
  3. Any specific theme or customizations you're using that might be affecting the charts.
  4. If you’re using any apps or third-party tools for creating these tables.

Once I have these details, I'll do my best to help you get this sorted!

Looking forward to your response.

Best,

Makka

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