Some product thumbnail images not appearing on one collections page

[NicKnack]

Hello

The top two thumbnail images for two of my ten products are not appearing on one of my collection pages. I am using Debut theme, and I have never encountered this problem until today. 

This is the page: https://nicolaknackstredtjewellery.com/collections/exhibition-work 

I have deleted and reloaded the images, and also deactivated and reactivated the products, but it still isn't working

Can you please assist?

Thank you

[JosephK]

Hi @NicKnack ,

Can you please give a link to your store here for checking?

If the store during development is password-protected, please send it too.

Thanks!

[NicKnack]

Sorry, here it is: https://nicolaknackstredtjewellery.com/collections/exhibition-work 

[JosephK]

I found the cause here is that your product image here contains the "hidden" attribute. I don't know why it has been added here while other images displayed do not. So if you need those images hidden to display, you need to go to code check and remove the "hidden" attribute for them.

[NicKnack]

Thank you, do I just delete the one word? Which code do I need to go to?

[JosephK]

Yes, you need to remove that word, because I don't know if your theme has been customized or not, but in my opinion, you can find it under the "list-items.liquid" file in the snippet folder and check the code here.

[NicKnack]

Thank you. 

I believe I have customised it, and unfortunately I don't have"list-items.liquid" under the snippet folder. 

I did find the word 'hidden' in the "product-card-list.liquid" and also in the "product-card-grid.liquid" but it is not the same as the sequence you had in your screenshot. Here is what I have: 

[JosephK]

You can check here to find the attributes of product images. It's come from attributes of image

[NicKnack]

Sorry, I don't understand what I am supposed to do, do I just delete the word 'hidden' in lines 13 and 26?

[JosephK]

Nope, you need to check the red arrow I point you to because the "hidden" attribute is at the image tag.

If possible, you can please copy-code that file and show it here, which will be easy to check help you.

[Ujjaval]

@NicKnack have you had made some changed into the  file so , it might look like this then you can revert the site.

it might be solve your problem to revert back your file to original one or to make it on desire time version.

[NicKnack]

Hello

I haven't made any changes, I just made a new collection and added some products and the images for these two products are the only ones that don't appear