Something wrong with product pic thumbnail

Something wrong with product pic thumbnail

Sheeks
Excursionist
70 1 6

WhatsApp Image 2024-07-03 at 23.12.42.jpeg

 Can anyone help. something wrong with this particular product page
its product pic thumbnail (mobile view)
https://sheeksorority.com/products/womens-jeans-flowerbed-high-waist-belted-jeans-women

Replies 4 (4)

BSSCommerce-B2B
Shopify Expert
551 110 133

Hi @Sheeks , 

I have tried to edit customize in Shark theme (trial version) and when I ticked " Show thumbnails on mobile view ", the image of thumbnail will be displayed. 

BSSCommerceB2B_0-1720153659018.png

 

You can try this way? 

 

I hope my suggestions will help you. If they are helpful,  please let us know by giving likes and mark as the solution.

Thanks in advance.

Have a nice day sir! 

 

If our suggestions are useful, please let us know by giving it a like, marking it as a solution.


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Sheeks
Excursionist
70 1 6

Hi again^^
yes i click that button for all product page, yet only that product have problem with its thumbnail shows that way
while desktop thumbnail shows on the side than bottom 

why suddenly i told about desktop view?
bcoz if i change desktop thumbnail on the bottom, the mobile version automatically fix
but the thing is all my product page has set the thumbnail to the side for desktop, 
Ifff
If can fix this then it will be awesome
but if not than maybe only this product only will have diff position of thumbnail for desktop

BSSCommerce-B2B
Shopify Expert
551 110 133

Hi @Sheeks ,

It's strange. I have looked at your website, and it's exactly as you described. The issue only occurs with this specific product (womens-jeans-flowerbed-high-waist-belted-jeans-women).

I tried but still haven't found a way to adjust the thumbnail to the side for the desktop view of this product either.

Anw, this special product page still looks good on both desktop and mobile with the thumbnail at the bottom.

Let's consider this as a unique feature among your products.

Or wait for other solutions from the community to fix this problem.

Have a good day. ^^

If our suggestions are useful, please let us know by giving it a like, marking it as a solution.


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Sheeks
Excursionist
70 1 6

hahah right. yes one special feature wont hurt. Thanks^^