Something wrong with saving customize changes into settings_data.liquid

Unleashedmyself
New Member
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Hello there. Today I had a need to synchronize the changes the client made in the live theme and my dev theme. After downloading the settingsdata settings, I noticed that they did not change and no new actions were recorded in the settingsdata file. this way I cannot transfer changes from one theme to another. previously it worked great. Could you check what's the matter?

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