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Store email invalid error (cyrilic domain)

Store email invalid error (cyrilic domain)

teutonicknight
Visitor
1 0 0

 

Hello,

 

As I update my store email, I get a "Store email invalid" message. The email I tried to input is a mix of Latin and Cyrillic— support@музикалнаплоча.бг, which may be causing the issue. Is there any workaround for this?

 

Thank you!

teutonicknight_0-1732810789140.png

 

 

 

 

Reply 1 (1)

EcomGraduates
Shopify Partner
784 68 112

It looks like you're trying to use an email address that contains both Latin and Cyrillic characters, which is not supported for Shopify store email addresses. Shopify requires the email address to use only Latin characters (letters, numbers, and a few special characters). 

You can still use a Cyrillic domain or other characters in your email’s domain part (after the @), but the local part (before the @) must use Latin letters

 


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