Re: Strange Cutout of the category picture when landing on the category page

Strange Cutout of the category picture when landing on the category page

Belloona
Visitor
2 0 0

Hello!

 

We have the issue below:

 

If we click on any category (on the category overview), the picture cutout is a quite strange one on the category site.

 

1.

Belloona_1-1699204677346.png

 

THEN

 

2.

Belloona_0-1699204622268.png

 

 

So is it possible to customize the category pictures manually somewhere?

 

Thx!

Replies 3 (3)

shreyhweb
Shopify Partner
633 111 115

@Belloona 

Here, The image ratio issue. Please use landscape mode image in image with text section.

If our solution important for you then please like and accepted.

Thankyou 🙂

- If You Find Our Solution Helpful Please Like And Mark As Accepted!
- Sip, savor, and support – your Coffee Tip helps us keep coding.❤️
- If You Want To Further Discussion. Then Contact - info@shreyhsoftsolutions.com
Belloona
Visitor
2 0 0

Unfortunately, the only thing I can do is change the picture itself because it is a automatically created category banner.

 

Belloona_0-1699272349067.png

 

Does that mean, that I have to create a image with text section for every category to adjust the picture? Or is it somehow possible to do this within the category banner?

 

Thx!

shreyhweb
Shopify Partner
633 111 115

If you are give us the collaborator access of your store on our shopify partner account then i will to able to check whats going on there. Firstly, we check the issue after that we will solve.

So, please let us know will you accept the collaborator request?

 

Thanks

- If You Find Our Solution Helpful Please Like And Mark As Accepted!
- Sip, savor, and support – your Coffee Tip helps us keep coding.❤️
- If You Want To Further Discussion. Then Contact - info@shreyhsoftsolutions.com