Swatches are wrong & misleading

Swatches are wrong & misleading

TamTam
Visitor
2 0 0

I have recently recieved a bunch of complains from my customers that some products are out of stock.

I went to check and figured out the issue :

EX1.png

 

In the picture you can clearly see that 3 of the colors are OUT of stock, but that was weird to me because I know I have a few in stock left.
I clicked the product, and confirming my doubts, the product still has a bunch of stock left :

EX2.png

 So I contacted Shopify's support, they told me this is not only on my store, but on everyones.

This is such a stupid issue that loses me a bunch of sales for NO reason...

Are there any workarounds? any solutions you guys may have?

 

Thanks in advance!

Replies 2 (2)

Asad-Mahmood
Shopify Partner
390 67 76

Hi,
need to check your theme code to debug this issue

If my solution has been helpful, you can consider supporting me via Buy Me a Coffee.
Hire me: asadmahmood8470@gmail.com
WhatsApp
Fiver




TamTam
Visitor
2 0 0

Would you want to do it? 🙂