Re: thank you page doesn't show the favicon

Solved

thank you page doesn't show the favicon

CamaleonMx
Shopify Partner
2 0 1

My Favicon show in my website in all the page.

Screenshot 2024-08-15 154259.png

but when the customer buy something, receive the email for thank you and want to see the "view your order"Screenshot 2024-08-15 154152.png

 

the favicon disappeared 

Screenshot 2024-08-15 142530.png

I try to figured out how to fixed.

Accepted Solution (1)

dexter845
Shopify Partner
13 3 2

This is an accepted solution.

The favicon cannot be used on the checkout page of your store unless you have a shopify Plus plan. This limitation exists because Shopify hosts the checkout pages separately from the rest of the site, which is why the favicon doesn't appear there.

View solution in original post

Replies 2 (2)

dexter845
Shopify Partner
13 3 2

This is an accepted solution.

The favicon cannot be used on the checkout page of your store unless you have a shopify Plus plan. This limitation exists because Shopify hosts the checkout pages separately from the rest of the site, which is why the favicon doesn't appear there.

CamaleonMx
Shopify Partner
2 0 1

Thank you for your answer.