The collections' product grids images render into useless quality for many shopify sites. WT*?

[adamwhitney651]

In our collections' product grids - the images render into useless quality when responsive browsers resize their viewing area. From the data I've seen - it's a problem that's experienced across the board of shopify clientele who've, like myself, sunk countless - WASTED - HOURS - that are lost on attempting to, in the least, keep the momentum of customer interaction at what it is - ALL THE WHILE implementing the dozen or so possible fixes that is found throughout the myriad of shopify DIY help communities. As product portfolios grow - customers naturally spend more time on collection pages rather than home pages, or individual product pages - and this is where shopify has decided to throw product displays under the bus - where businesses MUST stage a pristine product line, 99.999% of the time, for clients to fulfill online calls to action. Shopify has decided to work against our individual promise to introduce the best product display that works anywhere else besides Shopify's collection area - and of course we know this - because we've already sunk HOURS into producing the most effective product designs working with all the other tools our work flows rely on - which is reflected in our tax write offs - all while thinking the least amount of friction we'd EVER experience would be at the end display point - which most of us probably think is one of the most simplest implementations that need to occur. Its crazy. Its nauseatingly frustrating, its a income sinkhole - and if i were aware of it - i would've chosen another platform. It needs to be fixed - no if, ands or buts. It's a across the board liability that's probably ripe for civil pursuit. I just want my product to appear as the original work it demands - and it shouldn't have to settle for less - OR take it as a personal correction - which i am offended into even having to entertain the thought of - because its original form is void of any error before applying it onto shopify. 

I will end this post in saying: if my concern is found to be in breach of community guidelines. I, indeed, am suggesting this bug breaches Shopify's Service Level Agreement

[PaulMartin]

If the images render into useless quality on changing screen devices or browsers resizing their viewing area, there must be something wrong with your theme's code. It doesn't make sense right for other websites to have great quality images across screen sizes while your website doesn't. Are you able to share your store's URL? I might be able to locate why it's quality renders horribly when resizing the viewing area

[adamwhitney651]

Sir: 

Why are my product images blurry on the collection page?

Why are my collection images blurry on my product pages?

Why are my Dawn theme collection images blurry?

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and on and on and on and on .... I challenge you to hop on your site via desktop, guide yourself to one of your collections' pages, and collapse the window down to the left half of the screen - and then come back and tell me what you see.

This is shopify's unmitigated product display crisis that hands it's responsibility over to their community in an attempt for a possible jimmy rigging solution - i am completely confident in saying that this years old bug has resulted in tens of thousands of wasted hours and even more trial and error processes - equaling an unfathomable amount of wasted resources and missed profit opportunities. all the while an in-house solution is what it demands. It's like, the one time music streaming industry leader, Soundcloud, refusing to turn their lossy mp3 catalog into lossless wav files - and because of this - they now sit in an almost obsolete status, much less an influence, within the music streaming industry.

[adamwhitney651]

To My Readers,

UPDATE:

Upon contacting the Shopify Help Center and speaking to a help desk - they genuinely acknowledged my concern and ended the conversation by assuring me that my ticket will be fulfilled by the same support contact - a little while later i Recieved a message - part of which contained the following:

"Upon further investigation, we have discovered that the discrepancy of the quality reflected by your product images within the collection pages and the actual product pages is a known bug within the themes that are compatible with the Online Store 2.0 update. As a necessary step to assist with rectifying the issue, our Internal Teams has recommended further reaching this out to our Theme Support to make sure that they can directly assist you with the image uploads showing correctly.
 
I'm sending this email to inform you that I will now be sending this up over to our Theme Support Team as they have confirmed that this needs attention with their specialized department. I want to assure you that this is currently being taken care of. Please be informed that you will receive an email from the department once they have done the necessary things needed for our request. "

Thank you for your time.

Adam Whitney

Sweet As Hell Designs